Accessibility Statement for NYT Furniture

Accessibility Statement

NYT Furniture (“we,” “us,” or “our”) is committed to providing a digital experience that is accessible and usable for the widest possible audience, including individuals with disabilities. NYT Furniture is an online furniture store offering stylish, durable pieces for every room, with services that include furniture sales, home delivery, and assembly support. We work continuously to help ensure our website and online services remain inclusive for all visitors.

Accessibility is an ongoing effort, and we strive to improve the user experience by applying relevant accessibility guidelines and best practices.

Accessibility Standards We Follow

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make web content accessible to individuals with a wide range of disabilities, including:

  • Visual impairments
  • Hearing impairments
  • Motor difficulties
  • Cognitive limitations

While we work toward full WCAG 2.1 Level AA conformance, some parts of the website may not yet meet all standards. Identified issues are addressed as quickly as practicable.

Measures We Have Implemented

To support accessibility, the website incorporates the following measures or is working to implement them:

Structural and Technical Measures

  • Use of clear, semantic HTML and ARIA attributes where needed
  • Keyboard-only navigation throughout the main site sections
  • High color contrast support and compatibility with browser zoom
  • Text alternatives (alt text) for meaningful images and graphics
  • Logical heading structure and descriptive link text
  • Visible focus indicators for interactive elements
  • Avoidance of flashing or rapidly blinking content

Assistive Technology Compatibility

The website is designed to work with the latest versions of:

  • Modern operating systems, including Windows, macOS, iOS, and Android
  • Current versions of major browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge

Older browsers or assistive technologies may not be fully supported.

Known Limitations

Although we make reasonable efforts to ensure accessibility, some limitations may still exist, including:

  • Older PDF files or documents that may not yet be fully accessible
  • Third-party widgets and embedded components (e.g., video players, maps, and payment or checkout services)
  • Automatically generated content
  • Occasional missing alt text on newly added images
  • Media content that may lack captions or transcripts, particularly older items

We are actively working to correct these issues. If you encounter an accessibility barrier, please inform us so we can provide assistance and work toward a resolution.

Third-Party Content

Some sections of the website may rely on services, integrations, or embedded components provided by third parties (e.g., videos, maps, payment systems). These third parties operate independently and may not fully conform to WCAG 2.1 Level AA.

Because we do not control third-party code, we cannot guarantee the accessibility of third-party elements. Where feasible, we seek to select providers that support accessibility and to offer reasonable alternatives when issues are identified.

Accessibility of Physical Locations (When Applicable)

NYT Furniture operates primarily as an online business. If any physical locations or delivery/assembly service interactions are applicable, accessibility arrangements may vary depending on the building, property, or service context.

Customers are encouraged to contact us in advance regarding accessibility-related needs, including (where relevant):

  • Accessible parking
  • Elevator or lift availability
  • Ramps or step-free entrances
  • Accessible restrooms
  • Seating or waiting-area accommodations
  • Any additional assistance that may be needed

We will be pleased to provide information regarding accessibility arrangements upon request.

Feedback, Questions, and Reporting Accessibility Issues

We welcome feedback regarding the accessibility of NYT Furniture’s website and services. If you experience difficulty accessing any part of the website, encounter an error, or require assistance, please contact us using the communication details provided on our website.

To help us address the issue efficiently, please include (if possible):

  • The URL or page where the issue occurred
  • A description of the problem
  • The browser and device you were using
  • Any assistive technology involved

We aim to respond to accessibility-related inquiries within the timeframe required by applicable law, or within a reasonable time where no specific timeframe applies.

Ongoing Commitment

Accessibility is a continual responsibility. We regularly:

  • Review new pages and components for accessibility
  • Update older content to improve alignment with WCAG standards where feasible
  • Work to enhance usability and inclusiveness for all visitors

We are committed to providing an accessible online experience and welcome suggestions that may help us improve further.